Pause a subscription
Pause immediately
Pausing stops all billing activity. No invoices are generated and no payments are collected while the subscription is paused.
Dashboard
API
- Go to Billing > Subscriptions in the sidebar
- Select the subscription to pause
- Click Pause subscription
- Choose Pause immediately
- Confirm the action
The subscription transitions to Paused state. The lifecycle engine stops scheduling billing cycles.
Pause at period end
Schedule the subscription to pause at the end of the current billing period. The customer continues to be billed through the current period.
The subscription remains Active until the current period ends, then automatically transitions to Paused.
Cancel a scheduled pause
If a subscription has a scheduled pause (pause_at_end), you can cancel it before the pause activates. The subscription continues billing normally.
API
Python SDK
This only applies to subscriptions with a pending pause_at_end. For subscriptions that are already Paused, use the resume endpoint instead.
Auto-resume
Configure the subscription to automatically resume after a set time.
Resume after a number of cycles
Set pause_for_cycles to calculate the resume date based on the subscription’s billing interval:
A monthly subscription paused for 2 cycles resumes 2 months after the current period end.
Resume on a specific date
Set resumption_date to specify exactly when the subscription should resume:
The lifecycle engine schedules the resume automatically. No manual action is needed.
Resume a paused subscription
Manually resume a paused subscription at any time. Resuming reactivates billing, creates a prorated invoice for the remaining time in the current period, and advances to the next billing cycle.
Dashboard
API
- Go to Billing > Subscriptions in the sidebar
- Select the paused subscription
- Click Resume subscription
- Confirm the action
When a subscription resumes:
- A prorated invoice is created covering the period from now until the original period end
- Payment is attempted on the prorated invoice
- The billing period advances to the next cycle
- The lifecycle engine schedules the next renewal
Pause options reference
When to pause vs. cancel
Paused subscriptions retain all their configuration (items, payment methods, discounts). When resumed, billing continues with the same setup.